Safari Booking Terms & Conditions

Safari Reservations

At Spiky Tours, pricing costs involve all activities carried out on a particular safari package, current exchange rates, and government taxes. Payments are made via direct bank transfers or other methods notified beforehand.

• A 30% deposit of the total amount
• Deposits paid via direct bank transfer
• Booking confirmation is provided upon deposit payment
• Balance paid via bank transfer, online card payment, or cash
• Online card payments (7 days prior) incur a non-refundable 5% charge
• Cash payments (USD printed in or after 2009) upon arrival

Cancellation Policy

• 40+ days: Full refund minus 5% admin fee
• 13-40 days: 20% of tour price
• 7-14 days: 30% of tour price
• Less than 5 days or no-show: No refund
• Postponements may incur additional charges
• Refunds processed within 30 days

Rates Information

• Rates serve as guidelines and are subject to availability
• Seasonal and currency fluctuation adjustments apply
• Single supplement incurs extra cost

Children Policy

• 0-2 years: Free
• 3-12 years: 75% of adult rate (separate room)
• 3-12 years: 50% of adult rate (same room as adults)
• 12+ years: Charged as adults

Modification of Tour

Once a tour has commenced, changes to accommodations, itinerary, or duration may result in additional costs, with no refunds provided.

Inclusions

• Driver and vehicle expenses
• Government taxes and park fees
• Hotel, lodge, and service charges
• Payments for mountain guides, porters, and cooks

Exclusions

• Personal insurance (health, baggage, travel)
• Airport taxes, landing fees, visas
• Tips, meals, beverages not in the itinerary
• Personal expenses (laundry, calls, etc.)
• Hiking and rock-climbing gear unless specified

Accommodation

• Based on two-person sharing unless otherwise requested
• Single rooms incur additional costs
• Alternative accommodation may be provided at the same standard

Liability

Spiky Tours acts as an agent in providing services and assumes no responsibility for personal injury, loss, or damages due to acts of nature, government restrictions, or unforeseen circumstances.

Travel Requirements

• Valid passport (minimum 6 months validity)
• Return ticket
• East Africa Visa valid for 3 months from issuance

Travel Insurance

We strongly recommend travel insurance covering baggage loss, accidents, medical emergencies, and cancellations.

Health & Vaccinations

Travelers should disclose any medical conditions, allergies, or disabilities in advance and consult their doctor regarding travel plans.

Photos & Marketing

By booking with Spiky Tours, you consent to photos and videos taken during the trip being used for marketing purposes.